Support

Need a hand? Email [email protected] and we'll get back to you.

Tips for the smoothest video

• Same spot, same light, same time of day, every time.
• Keep your shoulders and hips in the frame. Auto-align uses them to line you up.
• Use the self-timer and prop your phone at the same height.
• Once a week is plenty. Turn on a reminder in the album's settings.

Free and Pro

Free, forever: one album with the ghost camera, compare, videos (with a small Glowlapse mark), reminders and the Face ID lock. Glowlapse Pro adds auto-align, weight and waist tracking with a chart, progress grids, unlimited albums and no watermark.

Restoring Glowlapse Pro

On a new phone, open Settings in Glowlapse and tap Restore purchases, signed in with the same Apple ID you bought Pro with.

Cancelling your subscription

Open the Settings app on your iPhone, tap your name, then Subscriptions, then Glowlapse. Cancel at least 24 hours before it renews.

Moving to a new iPhone

Your photos live only on your phone, so they move with an iCloud or computer backup restored to the new iPhone. There's no Glowlapse account or cloud copy.

Refunds

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.